Be a wise buyer of advertising and
marketing services

OK. You are ready to buy marketing or advertising support, either for the first time or to replace your less than stellar existing supplier. This is not your strength. After all, you have probably not done it more than once or twice. But not to worry. Here are simple, fool-proof tips on how to be a wise buyer of ad services.

  • Reject any candidate who talks products first and prospects second. That’s backwards. You start with your prospects, then you talk about how to reach those prospects. If your agency does not understand this, you are doomed to failure.
  • Reject any candidate who doesn’t focus on your best prospects for additional sales – your existing customers. Do not accept the suggestion (either from your prospective agency or your staff ) that your existing customers already know you and are aware of everything you can do. This is almost always not true. Repeat: this is almost always not true.
  • Reject any candidate who doesn’t start with the lowest cost methods to reach your best prospects.
  • Reject any candidate who emphasizes marketing and advertising theories, not practical experience.
  • Reject any candidate who projects a know-it-all attitude. If they really knew everything, they would be lounging on a beach, enjoying the millions of dollars they earned by being know-it-alls.
  • Reject any candidate who appears to have an equal number of handlers and producers, because you have to pay for both.
  • Reject any candidate who is not genuinely interested in your business.

By this point you should have a very short list of well-qualified candidates. Then again, you may have wiped out the entire field and will need to try someone else – like us!

Read Wolfgang's latest marketing blog.

Wolfgang Franke is President & Creative Director of Words at Work Advertising & Marketing, a full service communications company established in 1988. Our growing list of valued clients are found throughout our local market, Markham and the Greater Toronto area, across Canada in cities such as London, Ontario, and Edmonton, Alberta, and an expanding list of international locations ranging from The Big Apple in New York to Kanturk, Ireland.

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If a client care rep can sell more to existing customers than a sales rep can sell to new prospects, why do so many companies have no client care reps?

How much more money could you make by simply taking the time to pre-qualify prospects (and customers)? Plenty.

If you canít identify your unique selling point, how can the customer?

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Words at Work Advertising & Marketing Inc.
19 Lockridge Avenue, Unionville, Ontario, Canada L3R 7S6
Telephone: 905-940-6610     Toll-Free Outside Toronto: 1-877-940-6610

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