WOLFBITES - Issue 29

Time to redefine what best website design means

A box full of responses generated by the web marketing and online advertising by Words at Work, the best marketing company among ad agencies in Toronto offering small business marketing help, including social media advertising and copywriter services.
Learn why this should be the true
measure of best website design.

It’s time to redefine what constitutes great website design. Clients, in particular, need to stop settling for an attractive design. That’s a half solution, at best. What you really need (and don’t get from the typical web design company) is a total solution, including great website design and industry leading website copywriting. It makes a difference – and the proof is in the picture that accompanies this advertising blog. It shows the box we use to file the most recent responses generated by just a few of the websites that I have written in recent years for retail businesses, professionals and business to business companies. There are so many the box weights just over 25 pounds!

Many clients get multiple responses. Every day. Yet their websites where virtually dead before I completed the makeover of their web content. That means their website had no meaningful page rank (page 1 or 2) and generated virtually zero response.

Recently, I spoke with a law firm client about the impact of the website rewrite and makeover I completed for his firm three years ago. This is what he told me: “In the last 3 years, our revenue has grown dramatically. It really is the website that made all the difference.” Better still, the strong ranking of his website led to the recent hiring of a new Associate lawyer. “He did not know me personally and I did not know him, and we had no encounters in court. He went online, started searching for law firms and our website kept on coming up #1, That is why is contacted me.”

Need more proof of performance? Read these sample responses from selected clients, each of which included complete information about the prospect (name, telephone, address, email). Note the specifics included in the inquiry – something typically not done by “tire kickers”.

Limo rental service “Hi there, I'm looking for an SUV limo and a limo bus for my wedding on Fri, August, 28th.”

Law firm

“We would like a consult to get a pre-nup agreement. Wondering if you have an appointment on May 8, as my partner is on a day off that day.”

Tire retailer

“I'm interested in new RIMs to fit tires I already own. Do you have these RIMs in 20"? Brand: Dropstars Style: DS644 Finish: Satin Black w/ Mirror Machined Lip If so, how much would they be for four and installation (with my tires).”

Medical professional

I'm interested in reducing or eliminating the degree of under eye bags with with a non-surgical procedure. Thanks.

Logistics company

I would like to open an account with your company in order to import building materials. Please email appropriate application paperwork. Thanks.

See what a website makeover could do for your business by requesting a free evaluation of your existing website. You can reach us at 905-940-6610 or toll-free at 877-940-6610. There is no cost or obligation and at the very least you will pick up some important knowledge that makes you a more educated shopper of web design and production.


Wolfgang Franke is President & Creative Director of Words at Work Advertising & Marketing, a full service communications company established in 1988. Our growing list of valued clients are found throughout our local market, Markham and the Greater Toronto area, across Canada in cities such as London, Ontario, and Edmonton, Alberta, and an expanding list of international locations ranging from The Big Apple in New York to Kanturk, Ireland.




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Words at Work Advertising & Marketing Inc.
19 Lockridge Avenue, Unionville, Ontario, Canada L3R 7S6
Telephone: 905-940-6610     Toll-Free Outside Toronto: 1-877-940-6610

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